FAQ /Testimonials

FAQ

Find out frequently asked questions about our products and services. Contact us through our live chat or email for more inquiries.

Do you ship to Belgium?

YES, we do ship DMT carts domestically in Belgium! Dutch Psychedelic Shop  is a Europe based psychedelic shop !   

Do You Ship To The US Or Canada Countries?

We have many returning customers from these countries. Shipping is very reliable secure and quick. Our costumers really praise us because our reliable shipping. 

Oops… I put an incorrect shipping address!

Don’t worry, we can handle this.

  1. If you spotted a mistake or mistype, please let us know ASAP via email or phone. Before the order is shipped, we can change your address right away.
  2. After your order has been shipped out, unfortunately, we cannot change or re-route the shipping address (for DPD shipments different rules apply, they can be re-routed).
  3. We will reship your order free of charge as soon as the tracking shows that it is returned to the sender. Refund is also possible, excluding shipping costs.
  4. Same rules apply if you moved while package was in transit, or in a case of force majeure.

Can I do something in between?

  1. We advise to keep an eye on the tracking. You can call your post office before the package arrives to notify them that it’s your package, so they can hold it at the post office. Or ask them to forward the package to your new address. Postal services do not charge for their forwarding service.
  2. If you know the people at the address on your order you can contact them and ask to either refuse the package or to collect it from them after the delivery.

We are always there to assist you and provide the best solution in every particular case.

Do you ship discreetly?

All orders are securely and discreetly packaged in plain cardboard boxes with no logo or mention of Psychedelia on the exterior of the box.

which is also good if you are doing affiliate marketing,

Do you offer refunds or returns?

No, yes we do not offer refunds and returns on all orders, if you are unsatisfied with a product or if your order never arrived don’t hesitate to reach out to us and we will work out a solution.

How do I place an order?

You can place an order through our websites shop page, and pay via any of the payment methods listed on the checkout page. It is not necessary for you to make an account before ordering, however you must be of legal age in your jurisdiction of residence to order.

When will my order be shipped?

All orders are processed (at which point you receive a tracking link) within 24hrs of payment being received, and orders are shipped Monday-Saturday,

How long will it take for my order to arrive?

Orders are processed and shipped out within 24 hours of processing order.

Why don't you guys accept card payments

Because of the nature of the products we sell, its a bit challenging to maintain a card processing payment gateway.

payment providers such as stripe and PayPal actually don’t support the sale of psychedelic related products,

Where do you ship from?

we ship from Portland Belgium

What is the minimum order amount required for shipping?

The minimum order amount required for shipping is €150.00. Please visit our shipping policy page for more details.

What our customers say about us?

Perfect quality and fast delivery. 5MeO-DMT is a very powerful psychedelic and I do not recommend using it if you’re new to psychedelics. You need to be very careful and respectful with this substance. This vape is a doorway to your true identity beyond form. The being that you are exists beyond time and space. You are eternal shapeshifter and there is nothing but you. Forever.

Sue van der Pijl
Awesome customer support. Had a mix up with my order and they fixed it right away. You can shop with confidence knowing they will back there products and services. They got back to me right away and had the issue fixed fast.
Minh Theuws